Technical Advisor, COE - Amphion Controls

Technical Advisor, COE 6 - Amphion Controls

Forfar, Angus, United Kingdom

Job Description

As a Technical Advisor within our Centre of Excellence (COE 6 – Amphion Controls), you will act as a key escalation point for complex technical challenges, supporting both internal teams and global customers. This role plays a critical part in ensuring continuity of expert knowledge, maintaining high-quality remote diagnostics, and supporting the growing installed base of drilling systems.

You will work in a high-impact, fast-paced environment where analytical thinking, technical depth, and collaboration are essential to success.

• Provide advanced technical support and act as escalation point for complex issues related to Amphion control systems
• Perform in-depth technical analysis, troubleshooting, and root cause investigations
• Support global technical teams and customers with remote diagnostics and issue resolution
• Analyze product performance trends and contribute to continuous improvement initiatives
• Collaborate with engineering teams on design improvements and reliability enhancements
• Prepare technical reports, recommendations, and documentation

• Support training and competency development of technical teams
• Contribute to product feedback loops and performance evaluations
• Coordinate with internal and external stakeholders to resolve critical issues
• Participate in customer meetings and provide expert technical guidance
• Ensure compliance with company standards, quality systems, and HSE policies

• Technical diploma or equivalent experience in electrical engineering or related field
• Proven experience in technical support, field service, field engineering, or similar roles
• Strong ability to read and interpret electrical, mechanical, and technical documentation
• Proven experience in troubleshooting, technical analysis, and report writing
• Ability to handle complex, multi-disciplinary technical challenges
• Experience working in global or cross-functional environments

• Experience with drilling systems (Amphion preferred, PLC knowledge acceptable)
• Familiarity with NOV systems, tools, or product lines
• Exposure to product reliability, diagnostics, or failure analysis
• Knowledge of enterprise systems (e.g., Oracle, Glovia or similar)

• Strong analytical and problem-solving mindset
• Excellent communication skills with the ability to explain complex technical topics
• Proactive and solution-oriented approach
• Ability to prioritise and work effectively in a high-pressure environment
• Collaborative mindset with strong stakeholder management skills
• Strong organisational and reporting capabilities

• Opportunity to work on advanced drilling technologies and complex technical challenges
• Exposure to global projects and cross-functional collaboration
• Structured onboarding program with dedicated buddy support
• Access to internal training and knowledge-sharing platforms
• Possibility for internal mobility across a global organization
• Collaborative and supportive team environment focused on continuous improvement
• Private Medical Insurance
• Employee Assistance Programme (EAP)
• Pension Plan
• Income Protection
• Life Assurance
• Partner Life Assurance
• Critical Illness Cover
• Cycle to Work Scheme
• Travel Insurance