Business Operations Administrator

Business Operations Administrator Superfine Manufacturing Ltd – Forfar Full‑time, on‑site

Superfine Manufacturing Ltd is a modern, fast‑growing chemical manufacturing business supplying customers across the UK. We are looking for a proactive, organised Business Operations Administrator to support sales order processing, operational coordination, supplier liaison, and general office administration. This is a key role that keeps information flowing accurately across Sales, Operations, Procurement, and Production.

• Sales Order Processing — Enter customer orders, issue confirmations, customer invoicing and maintain accurate ERP records.
• Customer Communication — Handle enquiries, provide updates, and ensure a professional customer experience.
• Commercial Accuracy – Maintain accurate product codes, and customer records across ERP and documentation.
• Logistics and Dispatch Support – Coordinate with Production and Warehouse Teams to ensure orders are scheduled, packed and shipped correctly.
• Operational Coordination — Update stock, order statuses, and operational data to support production planning.
• Supplier Liaison — Chase suppliers for delivery dates, confirm PO details, and track outstanding orders.
• ERP & Data Accuracy — Maintain clean, accurate system data for orders, stock, pricing, and documentation.
• Office Administration — Manage documentation, shared inboxes, filing, and general administrative duties.
• Reporting Support — Assist with weekly operational reports and KPI updates.

• Experience in an administrative role within sales, operations, or manufacturing.
• Strong organisational skills and excellent attention to detail.
• Confident communication skills and a professional approach.
• Competence in Microsoft 365, Sage 50 and ERP systems.
• Ability to manage multiple tasks and deadlines calmly and effectively.
• A proactive, problem‐solving mindset with a strong sense of ownership.

Superfine is modernising and growing, with investment in new equipment, sustainability initiatives, and operational improvements. You’ll join a supportive, ambitious team where your work genuinely matters and your ideas are valued.

Salary:
Competitive Salary dependant on Experience + Benefits Package

Hours of work: 8.30am – 4.30pm Monday to Friday.