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Customer Success Mgr./ CSM Client Relationship Manager Customer Service Rep

Customer Experience & Quality Manager

Job in 47122, Forlì, Emilia-Romagna, Italy
Listing for: Technogym S.p.A.
Full Time position
Listed on 2026-06-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 50000 - 70000 EUR Yearly EUR 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Technogym S.p.A. is seeking a Customer Care Manager in Forlì, Italy. In this role, you will be the "voice of the customer" at all stages of their journey, collecting feedback, monitoring satisfaction KPIs, and implementing improvement actions to enhance the customer experience.

With a minimum of 5 years in customer satisfaction management, strong project management skills, and proficiency in data analysis, you will operate in a dynamic environment.

Technogym fosters an inclusive culture encouraging ethical values and enthusiasm for fitness.
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