Italian market customer care agent
Job in
47122, Forlì, Emilia-Romagna, Italy
Listed on 2026-10-09
Listing for:
Altro
Full Time
position Listed on 2026-10-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle.
Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Athens, Greece in a dynamic, international, and multicultural environment.
Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support .
Position:
Italian-Speaking Customer Support Representative
Location:
Athens, Greece - Onsite
Schedule:
5 days per week, 8 hours/day with rotational shifts
Compensation: €1,045,72 gross/month x 14 salaries + Performance bonus upto 10% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)
Your Responsibilities You will:
Provide professional customer support in Italian via phone, email, and chat
Respond to customer inquiries and resolve account-related issues
Assist customers with platform, product, and service-related questions
Troubleshoot issues and provide effective solutions
Handle customer requests efficiently while maintaining a high level of customer satisfaction
Accurately document customer interactions in CRM and internal systems
Follow established quality and productivity standards
Help customers understand the platform and available features
What We're Looking For Fluent Italian - C1/C2 level
English B2+ for training and internal communication
Strong communication and interpersonal skills
Customer-focused and empathetic approach
Strong problem-solving and troubleshooting skills
Ability to handle customer inquiries professionally and efficiently
Good attention to detail and accurate data entry
Flexible and comfortable working rotating shifts
Ability to work effectively in a fast-paced, international, multicultural team
No previous experience required - full paid training is provided
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