Third Key Holder, Retail

Join to apply for the Third Key Holder, Retail role at Hollywood Feed

Base pay range: $16.00/hr - $19.00/hr

Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.

The Third Key Holder, who reports to the Store Manager and Assistant Store Manager, opens and closes the store, serves customers, and ensures safe, efficient, and profitable operations while upholding Hollywood Feed's first policy: "Do what is right by the customer."

• Arriving prior to opening and remaining after closing to ensure the store is fully prepared for operations.
• Assuming managerial responsibilities in the event of management absences.
• Greet and assist customers in accordance with Hollywood Feed's customer service standards.
• Demonstrate comprehensive knowledge of store products to address the needs of pets and customers.
• Maintain open and respectful communication with supervisors and coworkers.
• Work efficiently both independently and as part of a team, providing support and training to new employees.
• Available for open and weekend shifts, including closing three nights per week.
• Unload and stock product deliveries properly.
• Acquire proficiency in operating the Hollywood Feed point-of-sale system, including opening and closing registers, creating customer accounts, processing transactions, and performing inventory management tasks such as cycle counts.
• Participate in all scheduled Hollywood Feed educational sessions.
• Complete routine weekly store maintenance: restroom cleaning, sweeping, mopping, dusting, setting up displays, updating prices, and related duties.
• Perform additional administrative duties as assigned.

• Commitment to animals and their owners is vital at Hollywood Feed.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least two years of driving experience (including learner's permit period).

• Must be 18 or older.
• Able to lift 50 lbs. overhead and repeatedly stock shelves.
• Can bend, kneel, push, pull, reach, and twist frequently.
• Able to stand and walk for 8–10 hours.
• Can climb ladders often to access products.
• Meet Safe Driving Policy and be willing to drive the company delivery vehicle.

• High School Diploma or equivalent.

Hollywood Feed is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.