Moving Company Operations Manager

White & Company’s Forres branch is looking for a Moving Company Operations Manager to oversee daily logistical operations, crew scheduling, and fleet maintenance to ensure efficient, compliant, and high-quality relocations.

This role focuses on managing staff, optimising routes, maintaining safety standards, controlling costs, and resolving customer issues to maximise satisfaction and company profitability.

• Logistics & Scheduling: Direct daily operations, including dispatching crews, assigning vehicles, and planning routes for residential and commercial moves.
• Staff Management: Hire, train, motivate, and supervise movers, drivers, and warehouse staff, ensuring adherence to company procedures and safety policies.
• Compliance & Safety: Maintain compliance with transportation regulations (e.g., DOT), manage vehicle inspections, and oversee insurance documentation.
• Customer Satisfaction: Handle complex customer service issues, confirm and resolve claims regarding damaged items.
• Inventory & Equipment: Manage warehouse operations, equipment maintenance, and packing supplies.
• Budget & Performance: Monitor operational costs, manage payroll, and track KPIs to improve efficiency and profitability.

• Experience in the moving, logistics, or transportation industry.
• Proven leadership and staff management skills.
• Proficiency in scheduling software, GPS tracking, and office IT skills.
• Strong problem-solving skills, particularly in high-pressure situations.

To apply, please submit your application via Linked In.