Receptionist, Administrative​/Clerical

Receptionist – H&R Block

We are seeking a Receptionist to join our seasonal Client Service Professional team in Forrest City, AR. The role focuses on welcoming clients, answering calls, and coordinating client interactions across all channels.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We are committed to a high‑performing, connected culture where everyone feels they belong.

You will greet clients, answer phones, match clients with the appropriate tax professional, schedule appointments, ensure client needs are met in person, on the phone or virtually, and maintain office cleanliness and organization with team members.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales or marketing experience (beneficial)

• Experience in a fast‑paced customer service environment
• Strong organizational and time‑management skills
• Ability to multi‑task
• Computer proficiency with Microsoft Office
• Excellent phone etiquette and interpersonal skills

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Medical coverage, 401(k) plan, Employee Stock Purchase Plan (subject to eligibility)

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, disability, religion, sexual orientation, gender identity or expression, or veteran status. We provide a welcoming environment for all employees.

Not Applicable

Full‑time

Administrative

Retail

Referrals increase your chances of interviewing at H&R Block by 2x.