Receptionist, Administrative​/Clerical

Position

Receptionist at H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

Helping others is what we do best. You will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. As a seasonal Client Service Professional/Receptionist you’ll focus on wowing clients now and in the future.

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients the way they would like to be scheduled
• Ensure all client needs have been met during service both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with the ability to use Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Washington, DC - $30,000.00 - $35,000.00 (1 year ago)
Washington DC-Baltimore Area - $55,000.00 - $70,000.00 (1 week ago)
Washington DC-Baltimore Area - $60,000.00 - $70,000.00 (2 weeks ago)
Washington, DC - $55,000.00 - $65,000.00 (1 month ago)

Not Applicable

Full-time

Administrative

Retail