Systems Engineer​/Architect; ArcGIS Engineer

Sarela Tech is seeking a Sr. ArcGIS Administrator in Fort Belvoir, VA to support the DTRA Program. As a member of our high-performing team, you will be responsible for maintaining and upgrading enterprise GIS software, services, and web applications. This role includes ensuring the optimal performance of the ArcGIS infrastructure, providing user support, and troubleshooting complex GIS issues. You will collaborate with IT professionals and GIS system users to advance GIS initiatives that help the program meet the evolving needs.

We are looking for a forward-thinking professional with these key required skills:
ArcGIS Enterprise Administration, Relational Databases (Oracle and/or Postgre

SQL), Scripting (Python, Power Shell), Windows Server Administration, Incident/Ticketing System (Service Now, Jira).

Primary Responsibilities

Provide operational support and maintenance for Esri ArcGIS Enterprise environments, including Esri Portal and ArcGIS Server.

Design and implement solutions for complex technical challenges that affect multiple areas or disciplines.

Support the currently deployed Esri product suite as well as all future releases of Esri product lines.

Upgrade ArcGIS Enterprise systems to the applicable or latest versions.

Perform ArcGIS software patching for systems.

Assist the organization with any ArcGIS software requirements and troubleshoot GIS software issues to ensure full functionality.

Collaborate with various programs to integrate data from other systems of record, supporting customer requirements and advancing GIS initiatives.

Communicate with internal team members across multiple areas and client team members.

Ensure all data is secured and accessible only as appropriate, in compliance with agency policies and privacy laws.

Document and manage all application user guides, work processes, server configurations, enterprise architecture settings, and GIS database connections/accounts.

Understand and apply the ArcGIS Products Life Cycle.

Provide technical insight and recommendations to help determine GIS policies, objectives, and potential GIS software purchases.

Formulate implementation options, conduct research, and convert strategies into actionable plans with defined timetables and deadlines.

Work with the team to accomplish daily objectives, making a significant impact on operational outcomes or project deliverables.

All other duties as assigned or directed.

Hands-on experience with installation, configuration, maintenance, and updates (including Map Releases) of Esri software such as ArcGIS Server, ArcGIS Desktop, and ArcGIS Pro.

Experience providing GIS technical support and customer service directly to users.

Experience creating technical documentation in Confluence, or SharePoint.

Experience resolving and documenting work on incident tickets in Service Now or Jira

Solid knowledge of relational databases (Oracle and or Postgre

SQL)

Intermediate experience in automating tasks with scripting languages like Python, or Power Shell

Hands-on experience installing/administering/troubleshooting Windows Server 2022

Excellent communication and written skills.

Sarela Technology Solutions is a Professional Information Technology (IT) Services company specializing in Cybersecurity Operations, Cybersecurity Compliance, Cloud Engineering, Software Engineering, and Program/Project Management. At Sarela Tech, you’ll be part of a mission-focused, values-driven team working on meaningful national defense programs. We prioritize integrity, innovation, and continuous improvement in everything we do. If you thrive in a collaborative environment with opportunities for technical growth and leadership, we want to hear from you.

Vision :
Deliver innovative IT and cybersecurity solutions that empower our customers to achieve mission success, today and tomorrow.

Mission :
To be the trusted technology partner that enables secure, agile, and mission-driven success across every domain we serve.

Values :
Honor, integrity, courage, excellence, commitment, and continuous improvement are embedded in our DNA.