Security Control Center Operator

Security Control Center Operator – Chenega Security SBU

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• Supports the MDA Security and Emergency Management Directorate (DSS) in executing multiple Security Operations Services at MDA facilities in the United States.
• Carries out instructions primarily oriented toward ensuring that emergencies and security violations are readily discovered and reported to the appropriate authority.
• Intervenes directly only in situations that require minimal action to safeguard property or persons.
• Mission of the Enterprise Access Control Support (EACS) contract is to provide security operations across the MDA enterprise supporting facilities, resources, personnel, meetings, missions, and conferences nationally and internationally.

• Serves as the Integrated Electronic Security System and emergency and security communications monitor/operator for MDA facilities.
• Coordinates emergency response for emergencies or crises within MDA facilities.
• Dispatches all available EACS personnel to emergency/alarm areas to determine the cause of the incident.
• Maintains visibility into the locations of all on-duty personnel and provides direction to officers responding to alarms or other emergency situations.
• Responds and assists medical, fire department, law enforcement, and other personnel at the direction of supervisors.
• Responds to emergencies and performs CPR/AED/First Aid as needed.
• Develops and maintains attendance rosters and after-action reports for special events as needed.
• Monitors the Intrusion Detection System, the Proximity Access System, and CCTV Monitoring System.
• Relays information via landline or radio to the security team regarding security, medical, fire, and disaster details, via the monitoring station.
• Inputs data into an operation log on an hourly basis.
• Other duties as assigned.

• Minimum High School Diploma or GED.
• At least 18 years of age.
• Minimum six (6) months experience in alarm monitoring or one (1) year in access control/security.
• Active Secret Clearance.
• Certified in CPR and AED (100%) and trained in Red Cross First Aid.
• Speak, read, write, and understand the English language; apply written rules, detailed orders, instructions, and training material.

• Must know a variety of computer software applications in word processing, spreadsheets, databases, and Outlook.

• Entry level

• Full-time

• Management and Manufacturing

• Security and Investigations