Medical Support Assistant

About the Position

Incumbent will perform the full range of receptionist, recordkeeping, and miscellaneous clerical duties within preventative medicine. This is a Direct Hire Solicitation.

• Perform the full range of receptionist, recordkeeping, and miscellaneous clerical duties (scheduling appointments, greeting the patients, answering telephones, taking messages, etc.) in a clinic or Medical Treatment Facility.
• Receive patients and visitors as the initial point of contact, in person or telephonically for the clinic.
• Record and relay messages and/or redirect calls, as necessary to appropriate staff.
• Utilize automated office or healthcare systems to schedule patient appointments; update, enter, or retrieve patient information; or complete clerical duties.
• Maintain patient records, both electronic and hard copy, according to policies, procedures, and medical treatment facility regulations.
• Provide information to patients, family members, staff, etc. on the practice, clinic, and hospital policies, procedures, and locations.
• Perform clerical duties inherent to the reception, care, and out-processing of patients, families, caregivers, and guests.
• Coordinate patient appointments with other clinics or specialties as needed.

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent to have tuberculosis testing.
• This position has mandatory seasonal influenza vaccination requirements and is subject to annual seasonal influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
• Incumbent is required to be screened for applicable immunizations and subject to missing/required immunizations.