Program Coordinator

Program Coordinator

Position: Programs Coordinator
Classification: Non-Exempt
Reports to: Associate Director of Administration (Northern, Southern & Western regions)
Location: Colorado Health Network, Fort Collins, CO

Starting Salary:

• Level 1 (Entry level up to 2 years of direct experience): $21.01 per hour
• Level II (3+ years of direct experience): $21.94 per hour
• Bilingual premium for qualifying languages is 3.5% higher than starting salary if pass bilingual exam on first week of hire.

About Us: At Colorado Health Network (CHN), we believe that our employees are our most valuable asset. We are dedicated to fostering an inclusive and diverse workplace that celebrates individuality, creativity, and the unique perspectives each employee brings. CHN is an equal opportunity employer and embraces applicants regardless of age, race, color, disability, HIV status, gender identity, sexual orientation, national origin, or other characteristics that make you unique.

Why Work at CHN?
Our competitive benefits package includes:

• Health & Wellness Benefits:
  Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance, and an Employee Assistance Program (EAP)
• Employee only share of health insurance premium is 100% paid for by CHN
• Paid Time Off (PTO):
  Generous leave policy (at the end of one year full-time employee accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1 day of wellness time (all time off benefits for part-time employees are prorated based on the number of hours scheduled per week).
• Retirement Savings: 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%
• Education & Professional Development:
  Tuition reimbursement and access to ongoing learning opportunities
• Additional Benefits:
  Flexible Spending Accounts (FSA), Health Spending Account (H SA), Voluntary, EAP
• STD, LTD and Basic Life 100% paid for by CHN.
• Eligible for Federal Loan Forgiveness Program

COVID-19 Information: It is an essential function and business necessity of the job that all employees are vaccinated and that all new hires will be required to be vaccinated within four weeks of hire. CHN requires proof of vaccination as this is a business necessity of the job. CHN will discuss reasonable accommodations for medical and religious purposes. If CHN considers making an offer of employment, CHN will inquire about vaccination status at that time, including whether the new hire currently has COVID-19 or has COVID-19 symptoms.

The Programs Coordinator is the first representation and impression of our organization. The position requires a friendly, professional, and collaborative self-starter. The Programs Coordinator is responsible for providing and/or coordinating the day-to-day operations of the agency reception desk and assisting with other programs under the direction of their supervisor and other program managers, as assigned by primary supervisor. The Programs Coordinator is responsible for providing program support across CHN departments and to our clients, participants, and patients to advance our mission to equitably meet the evolving needs of people affected by HIV and other health conditions through prevention, care and advocacy.

Main functions include communication, operational, administrative, and programmatic support. Specific program duties may be outlined in an Addendum to the job description, as applicable.

• Staff the reception desk, as scheduled, up to all open business hours.
• Serve as the agency’s first point of contact both in person and on the phone, providing excellent customer service to all visitors, clients, participants, patients, and callers, while ensuring all inquiries are routed appropriately.
• May be asked to assist with ordering programmatic supplies and will work with corresponding program manager and/or director.
• Maintain office supplies inventory by checking stock on-hand to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies and remitting all supply order related documentation and receipts for reconciliation in a timely manner.
• Work with facilities department on office maintenance needs and cleaning.
• Enforce standards associated with confidentiality. This position is called to help support the maintenance of confidentiality/privacy of all clients/participants/patients.
• Maintain the overall appearance of the reception area: straighten publications and materials, remove trash, wipe down surfaces at end of day, re-stock supplies, update bulletin boards, monitor and transfer incoming phone calls, record outgoing voicemail messages, and ensure all general voicemail messages are transferred to appropriate persons.
• Update voicemail and post signage as needed to inform clients of any changes to office or service hours.
• Assist with preparing reports for all programs as requested by program manager or director.
• Attend and participate in required…