Receptionist, Administrative​/Clerical

About the Role

Join H&R Block as a seasonal Receptionist (Client Service Professional). You will focus on creating a welcoming experience for clients and ensuring their needs are met during person‑to‑person, phone, or virtual interactions.

• Answer phones and greet clients in a friendly and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met during service, both in person and over the phone.
• Maintain office cleanliness and organize resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Experience in sales/marketing (preferred).
• Experience working in a fast‑paced customer service environment.
• Ability to multi‑task and strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).

$11.00 - $27.00 per hour. Local minimum wage laws apply.

Not applicable.

Full‑time.

Administrative.

Retail.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.