Accounting Technician - Cashier's Office

Overview

Accounting Technician I - Cashier's Office

Pay $3321.00 / month

Employment type:

Other

Req#: 5029825

Who We Are
We are the largest community college in Colorado, enrolling close to 28,000 credit students annually in a diverse service area with broad cultural and recreational activities. We were one of 30 colleges in the initial American Association of Community Colleges Pathways Project, selected as a “Most Promising Place to Work” in Diverse Magazine, and profiled as one of six top community colleges for transfer student success in a recent Aspen Institute publication.

Our online learning program has twice been listed recently as one of the top 10 community college online programs in the country.

We have strong commitments to student success and to inclusion, equity, and diversity. We are actively seeking to hire a workforce that matches our student community. We are an emerging Hispanic Serving Institution and expect to reach HSI status by 2024 or 2025.

General Summary
The Cashier's Office receives and records all payment transactions for the college. The office controls the billing and receivables system (Banner), recording data, verifying balances, billing, refunding and reporting to institutional managers. As an Accounting Technician I, you will work on the front line of the Cashier's Office and provide customer service to students, staff, external customers, and team members. You will receive and record payments, explain billing, policies, and procedures to customers, research billing issues, and support and act as a backup to other team members as needed.

• Front Line Lead - This employee will become the front-line contact for all students and internal and external customers. Process all payments for internal and external customers.
• Customer Service - Interact with students, faculty and staff to interpret and resolve issues. Address customer concerns and disputes brought forward by co-workers and provide timely resolution to internal customers and outside vendors. Coordinate with other departments to provide thorough and accurate account information.
• Cash Handling - Ensure accurate cash handling utilizing dual custody and segregation of duties. Assist in opening and closing safe, counting cash drawer at open and closing of shifts. Count down other employees on shift and create deposit slips for daily deposit. Assist in creating morning deposit for transportation to bank in a timely manner. Create change when requested by other departments or students.
• Miscellaneous Processes - Assist as back-up when employees are gone from other campuses to fulfill SAP
  10 requirements of dual custody.

One (1) year of experience in accounting, cashiering, or customer service, which includes six (6) months of experience working with financial transactions or as front-line support. Daily interaction with students, faculty and staff require strong interpersonal, communication and organizational skills. Clearly outline in your application how you meet the requirements. (Part-time experience will be pro-rated)

Substitution - College or university credits from an accredited institution may substitute for the experience as listed above on a year-for-year basis. A copy of your transcript verifying the required credits must be received by the Final date to receive applications if substitution is used to meet the minimum requirements.

Required Competencies

• Customer Service
  :
  Work on the front line of the Cashier's Office, receiving payments, and helping students, staff and external customers daily.
• Communication
  :
  Oral, written, and phone communication with students, staff, team, supervisor and external customers regarding billing concerns/issues.
• Basic Math
  :
  Process cash payments, calculate payments, fees and refunds, and apply payment amounts in accounting systems.
• Excel and Outlook
  :
  Update spreadsheets, communicate via email.
• Critical Thinking/Problem Solving
  :
  Calculate and breakdown payments accurately; explain policies to students and external customers.
• Data Entry
  :
  Enter payments into accounting software and update spreadsheets.
• Problem Solving
  :
  Research and resolve issues with student accounts and billing.

Must submit to and successfully complete a pre-employment background check. Felony convictions or crimes related to job duties may disqualify you. If background checks reveal charges, you must provide an official disposition to the college’s Office of Human Resources.

The college is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities. For accommodation requests, contact the ADAAA Coordinator. Colorado State requirements and the State of Colorado appellate process are described in the posting. The institution is committed to equity, diversity, and inclusion in employment.

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