Director, Payments Specialist - AgriBusiness

At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details career opportunity and how it fits into our organization's success.

The Director, Treasury Management is a senior advisor multi‑faceted role responsible for fully understanding the spectrum of payment strategies, processes, and solutions; and must be able to effectively articulate and apply the benefits of a comprehensive solution set, including Treasury Services, Commercial Card/Virtual Card/Integrated Payables, Global Banking and Merchant Services.
This role provides payments industry expertise and guidance throughout the client lifecycle, including prospecting, sales, implementation, and relationship maintenance. Successful individuals will demonstrate expertise in leading strategic discovery conversations focused on understanding customer and prospect operations and payments goals and will design and deliver payments solutions in alignment with those needs. Additionally, they will manage the collaboration, education, and technology knowledge across their internal and external stakeholder base to ensure partners are aligned to deliver the intended customer experience.

The role is expected to be an industry expert in all payment methods, technologies, processes, strategies, market trends, and solutions, and will deliver best‑in‑class customer experience.

• Demonstrate and advanced understanding and application of a comprehensive commercial payments solution set, including Treasury Services, Commercial Card/Virtual Card/Integrated Payables, Global Banking and Merchant Services
• Maintain a subject matter expertise of payment strategies, processes, and solutions within the Payments industry
• Maintain an advanced understanding of FNBO's current and prospective solution set, and position in the marketplace
• Experience in product pricing and negotiation, and ability to set competitive pricing for customers

• Develop and execute a strategic market development plan to attain production goals
• Lead strategic discovery conversations to understand customer/prospect operations and goals
• Design and deliver payments solutions in alignment with customer needs and goals, demonstrating fit and value
• Serve customers and prospects as a trusted payments industry expert advisor, consultant, and core member of their FNBO relationship team
• Deliver FNBO's Commercial Payments value proposition for creating process efficiencies, improving working capital positions, and increasing profitability in a consistent and unique manner to each customer and prospect

• Facilitate collaboration between internal and external stakeholders to ensure alignment and delivery of the intended customer experience
• Communicate functionality, utility and benefits of FNBO Payments solutions to internal stakeholders
• Build and maintain effective relationships with partner leadership teams to support effective interactions and drive goal attainment

• Detail oriented with excellent organizational and time management skills
• Ability to manage competing priorities and multiple tasks simultaneously
• Strong communication and presentation skills
• Strong relationship Management Skills
• Strong and creative problem‑solving skills
• Ability to work with various levels of management both internally and externally
• Ability to participate in challenging conversations effectively and professionally
• Ability to justify and negotiate pricing
• Ability to network, develop and leverage relationships
• Effectively manage processes between stakeholders
• Proficient with Microsoft Office applications

• Bachelor's degree, or equivalent career experience in Payment environment
• 3+ working knowledge of treasury products and bank operations
• Ability to be a dynamic individual who can be a leader in critical work pertaining to the line of business, problem solving, critical thinking, and decision making
• Demonstrated success in independent business development
• Ability to be self‑motivated with the ability to work independently in role

• CTP certification…