Director of Wolf & Student Support Front Range Community College · Fort Collins

Fort Collins, CO Full Time Customer Service and Call Center Posted 10/22/2026

Title:

Director of Wolf Central and Student Support

Position Type:
Administrator Full Time

College:
Front Range Community College

Division:
Enrollment Management & Student Success

Department: FRCC Access & Student Connections

Campus:
Larimer Campus

Location:

Fort Collins

Salary Range: $78,618 - $82,549 annually

With three campuses along Colorado’s Front Range, FRCC is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.

Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek.

One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment - one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes.

We are actively seeking to hire a workforce that reflects the diversity of our student body.

The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.

At FRCC, employees and leaders bring our values to life through their actions. We collaborate across roles and campuses, seek and value diverse perspectives, follow through on our commitments, and turn thoughtful ideas into meaningful improvements which are measured for success. We take pride in our work, support one another, and make decisions that advance student success, equity, and excellence. We seek people who will actively contribute to this culture and demonstrate these commitments every day.

the Director of Wolf Central, you will provide strategic leadership for Wolf Central, Front Range Community College's integrated welcome and information service model. Through Welcome Desks and College Information Centers located across three campuses, you and your team will serve as a primary point of connection for prospective and current students, families, school counselors, employees, and members of the community. You will lead teams that provide in-person, phone, text, chat, and email support, ensuring a welcoming, responsive, and consistent experience across the college.

In this role, you will guide the continued evolution of Wolf Central as a seamless, student-centered service model that helps students access the information, services, and resources they need to achieve their goals. You will work closely with partners across Enrollment Management, Student Affairs, Academic Affairs, and other college departments to reduce barriers, strengthen coordination, and improve the overall student experience.

Success in this role requires the ability to build strong relationships, foster collaboration, and gain buy-in among diverse stakeholder groups to advance shared goals and initiatives.

You will lead efforts to assess, improve, and implement services, processes, and technologies that support enrollment, retention, and student success. Using data to inform decisions, you will identify opportunities…