Part Time Hotel Front Desk Clerk

Posted 3 days ago

Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.

If this sounds like you, apply today!

• Connect with the housekeeping department to ensure guest accommodations are ready
• Handle customer complaints as necessary
• Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
• General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
• Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information

• Has experience answering telephone calls and troubleshooting stressful situations
• Displays impeccable interpersonal, time management, organizational skills, and customer service skills
• 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
• Exhibits working knowledge of Microsoft Office and reservation management systems
• High school diploma, GED, or equivalent

$15.50 - $16 hourly

Join our team at Candlewood Suites Fort Collins, and be part of a welcoming, team-oriented environment in one of Colorado’s most vibrant cities. You’ll create memorable experiences for guests, build lasting connections, and enjoy the stunning backdrop of the Rocky Mountains. We offer growth opportunities within the IHG family, a supportive workplace, and a chance to represent a brand that feels like home.

If you’re friendly, dependable, and love helping people, we’d love to have you on our team!