Room Inspector - Year Round

Year Round

Who We Are:

At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long‑term career, we have something for everyone.

• Free season pass to Winter Park and all Alterra Resorts
• Discounted friends & family tickets
• Medical, dental, vision, life, paid parental leave and more for eligible employees
• 401(k) plan with 100% company match – up to 4%
• Mental health resources for all employees
• Food & beverage and retail discounts
• Onsite employee childcare based on availability
• Discounted equipment rentals, pro‑deals, and more

The Room Inspector inspects lodging facilities to ensure clean, orderly, and attractive conditions of the establishment. This employee is responsible for training and correcting all housekeeping employees in conjunction with the Manager of Housekeeping and Housekeeping Supervisor. The Room Inspector follows all Winter Park policies and procedures, applicable laws, and health and sanitation codes.

• Trains and coaches a team of Core, Regular, Seasonal, and Part‑Time Housekeeping Staff in conjunction with the Manager of Housekeeping and Housekeeping Supervisor
• Ensures employees have the skills, tools, and knowledge required to perform their job at the highest level while remaining engaged
• Demonstrates standards and procedures for housekeeping staff to follow, including OSHA, Intrawest G&Os, Quality Assurance, checklists, safety standards, guest service standards, and all company SOPs (including HotSOS and Unifocus)
• Inspects and evaluates the physical condition of the establishment
• Documents inspection forms to hold cleaners accountable and to use as recognition or re‑training tools
• Investigates and improves new cleaning instruments and methods
• Researches green initiatives and products
• Has working knowledge of equipment and periodically inventories and orders supplies and equipment as required
• Manages a safe employee and guest environment
• Ensures proper and timely communication with the Front Desk regarding owner/guest special requests, early check‑ins, late check‑outs, and room moves
• Is responsible that housekeeping staff follows the established uniform and appearance policies and takes corrective action if necessary
• Works as a room attendant to clean units when needed
• Responsible for off‑season duties, such as spring and fall deep cleans
• Complies with all company policies and procedures
• Knows the Winter Park Resort Core Values and models them to other employees

• Is honest and demonstrates integrity
• Follows established resort policies and procedures
• Is able to manage confidential information
• Reports to work exhibiting a professional appearance within defined guidelines
• Is supportive of resort mission and core values
• Sets a positive attitude for others to follow
• Is comfortable challenging established policies and procedures, but once decisions are made, is supportive of decisions
• Is organized and capable of performing multiple tasks
• Is trustworthy and self‑directed in work tasks
• Sees projects through to completion including follow‑ups on any identified issues or long‑term concerns
• Is able to handle a fast‑paced working environment
• Is flexible with days and hours of work, based on resort needs
• Prioritizes, and re‑prioritizes personal time versus work needs to ensure a good balance in life, and quality of work.
• Every guest encountered will be acknowledged, thanked and invited back
• At the end of the day, you will know you had a positive impact on our guests
• Employee will strive to exceed guest's expectations
• Fulfills all owner and guest requests in a timely and professional manner
• Has strong knowledge of the resort/department, products, services, has experienced many of those products and services
• Listen carefully to owner and guest needs and expectations
• Anticipate & quickly respond to all owner & guest needs and potential concerns
• Communicate will all vendors in a professional manner at all times

High School Diploma or GED required. Working knowledge…