IT Service Desk Specialist

Overview

Our customer is seeking a IT Service Desk Specialist to join their team while an employee is on temporary leave for 3+ months starting beginning of 2026. Would be onsite in the Fort Collins area.

• Provide Tier 1 and Tier 2 technical support for internal users, including execs
• Troubleshoot common issues such as password resets and printer problems.
• Manage and resolve tickets using Fresh Service and Fresh Desk.
• Familiarity with End Point Central, Adobe, Microsoft Suite, and Outlook – be able to provide troubleshooting support for end users.
• Deliver outstanding customer service and ensure timely resolution of technical issues.
• Participate in periodic on‑call rotations for after‑hours support

• Experience:
  
  2-5 years in a help desk or technical support role.
• Strong troubleshooting skills and ability to resolve common IT issues quickly.
• Proven customer support experience with excellent communication skills.
• Familiarity with ticketing systems and remote management tools.
• Ability to work independently and as part of a team.

• O365, Active Directory, Windows 10/11, Email support, MS Office
• Mobile support, video conferencing support

This is a Contract position based out of Fort Collins, CO.

The pay range for this position is $25.00 – $26.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Fort Collins,CO.

This position is anticipated to close on Dec 24, 2025.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That’s the power of true partnership. TEKsystems is an Allegis Group company.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed.

We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.