Storage Systems Test Engineer - Customer Focused

Systems Software Engineer This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.

Our culture thrives onfinding new and better ways to accelerate what’s next.

We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

The Customer Focused Testing team is seeking an experienced Systems Software Engineer who thrives in a challenging, fast-paced environment. This role focuses on testing HPE storage products, evaluating application feasibility with HPE storage solutions, and reproducing customer issues in customer-like environments to accelerate debugging and resolution. The successful candidate is a self-driven engineer with at least 4 years of relevant experience, deep hands-on storage and virtualization expertise, and the ability to represent the customer's point of view in cross-functional decision-making.

Key Responsibilities:

• Champion customer-focused testing practices, advocate for issue resolution, and influence product quality by ensuring the customer's point of view is represented in decision-making.
• Design, implement, and execute customer-focused tests for the data storage product offering.
• Rapidly gain expertise in external applications and validate integration feasibility with HPE storage products to deliver robust end-to-end solutions.
• Collaborate with Customer Engineering and Escalation teams to understand customer issues, perform targeted testing to reproduce problems, and work with development to accelerate debugging and resolution.
• Analyze test results, debug failures, and drive issues to resolution with development, QA, product management, and customer support teams.
• Review and provide input on functional and design specifications, and partner with cross-functional teams including Product Management, Solution Engineering, Customer Support, and Platform Engineering.
• Identify test coverage gaps, raise defects, shift information left to upstream test organizations, and document test strategies, workflows, results, and recommendations.

Requirements:

• Bachelor or Master's degree in Computer Science, Computer Engineering or equivalent.
• Typically, 4+ years of hands-on experience with cloud, storage, and networking technologies, including Block, File and Object storage, Kubernetes, and related ecosystems.
• Solid understanding of storage protocols (FC, iSCSI, NFS, SMB, S3) to support scalable and reliable solutions.
• Experience with virtualization platforms (VMware, Hyper-V, KVM) and enterprise backup solutions.

Knowledge and

Skills:

• Proficiency in Linux and Windows operating systems for multi-platform testing and validation.
• Experience with scripting (Python, Shell) to automate workflows and improve test efficiency.
• Experience setting up and managing lab infrastructure, including storage systems and servers.
• Strong debugging and problem-solving skills for complex, distributed system environments.
• Good analytical and troubleshooting ability, with attention to detail.
• Knowledge of regression, scalability, and performance testing methodologies to ensure product reliability.
• Familiarity with industry-standard tools, including test management platforms, defect tracking systems (JIRA),…