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Senior AI CX Solutions Architect

Job in Fort Collins, Larimer County, Colorado, 80521, USA
Listing for: Zendesk, Inc.
Full Time position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 203000 - 338000 USD Yearly USD 203000.00 338000.00 YEAR
Job Description & How to Apply Below

Zendesk is seeking a Senior Sales Engineer to lead technical engagements for AI-powered CX solutions. You will translate complex capabilities into business value, drive pilots, and collaborate with Sales, Product, Engineering and Customer Success to shape the platform roadmap.

You will need strong presales experience in SaaS and CX, expertise in AI/NLP, and the ability to tell a compelling story across technical and executive audiences. Hybrid work with partial on-site schedule.

For the Senior AI CX Solutions Architect position at Zendesk, Inc., we are reviewing applications now.

The following role is for a Senior AI CX Solutions Architect with Zendesk, Inc.

Our team is growing, and we are hiring a Senior AI CX Solutions Architect in CO, United States.

This role is for the Senior AI CX Solutions Architect role at Zendesk, Inc.

Position Requirements
10+ Years work experience
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