ERP Manager

Transforming technology infrastructure into lasting business impact

Are you an experienced ERP leader who thrives on driving enterprise-wide business transformation through technology? The ERP Manager plays a critical role in leading the strategy, governance, optimization, and support ERP for our higher education customers. This role is responsible for managing ERP initiatives, leading a team of analysts and technical resources, and ensuring enterprise applications effectively support customer business objectives.

You’ll partner closely with college leaders, IT teams, vendors, and executive stakeholders to deliver scalable, secure, and efficient ERP solutions. Your leadership will directly influence operational performance, process standardization, system adoption, and the long-term technology roadmap.

• Develop and execute the ERP application strategy aligned with campus goals and business priorities.
• Lead ERP transformation, enhancement, and optimization initiatives from planning through implementation and ongoing support.
• Establish application governance frameworks, standards, and best practices.
• Partner with executive leadership and business stakeholders to identify opportunities for process improvement and technology innovation.
• Develop and manage the ERP roadmap, ensuring alignment with organizational growth and strategic objectives.

• Lead, mentor, and develop a team of ERP analysts and technical resources.
• Establish team goals, performance expectations, and professional development plans.
• Foster a culture of collaboration, accountability, continuous learning, and operational excellence.
• Allocate resources and prioritize work to ensure effective support of business-critical initiatives and operational needs.
• Provide guidance on complex functional and technical challenges.

• Oversee the administration, support, maintenance, and optimization of ERP platforms and integrated business applications.
• Ensure system reliability, availability, security, and performance across the application landscape.
• Direct testing, release management, change management, and deployment activities.
• Manage application upgrades, patches, integrations, and system enhancements.
• Monitor system health, user adoption, and operational metrics to drive continuous improvement.

• Collaborate with business leaders to understand operational challenges and identify ERP solutions that improve efficiency and effectiveness.
• Lead requirements gathering, process analysis, and solution design efforts.
• Champion business process standardization and automation initiatives across departments.
• Ensure alignment between business needs, system capabilities, and long-term technology strategy.
• Drive organizational change management and user adoption efforts for ERP initiatives.

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field preferred.
• 8+ years of progressive ERP systems experience, including leadership responsibilities.
• 3+ years of people management experience leading technical or business systems teams in higher education.
• Demonstrated experience leading enterprise ERP implementations, upgrades, and business transformation initiatives.
• Strong understanding of ERP platforms, integrations, reporting, workflow automation, and business processes commonly used in higher education.
• Experience leading teams that administer the most popular SIS or ERPs in higher education such as Ellucian Banner, Ellucian Colleague, and Jenzabar
• Experience managing complex cross-functional projects and organizational…