Community Outreach Coordinator

Employment Type: Full-Time Hourly, 1.0 FTE (0.75 FTE Community Outreach & Partnerships / 0.25 FTE Direct Services)

Reports to: Program Director

Wage: $25-$27/hour, depending on experience

Job Location: Larimer County / Fort Collins, CO, with regular local and regional travel

The Jacob Center offers trauma-responsive youth, family, and counseling services in Northern Colorado. Serving Northern Colorado since 1988, we provide services to children, teens, and families using Trust-Based Relational Intervention® (TBRI®), Positive Youth Development, and other evidence-based practices. Our mission:
Working with youth, families, and the community to foster resilience, promote felt safety, and inspire positive and lasting change.

At The Jacob Center, we believe that healing happens in community. We're looking for a relationship-driven Community Outreach Coordinator to connect families with the resources, training, and support they need.

This is a hybrid role for someone who wants both the reach of community-facing outreach work and the satisfaction of direct family support. You'll split your time between building community and family-facing partnerships (0.75 FTE) and providing hands-on, TBRI®-informed coaching to families and youth (0.25 FTE).

• Recruit and enroll caregivers and families into TBRI® Caregiver Series trainings and other agency programs.
• Coordinate program onboarding for families and community partners accessing TBRI®, ensuring timely follow-up and connection to services.
• Build and maintain partnerships with schools, school districts, providers, and community organizations to support outreach, referrals, and resource‑sharing.
• Coordinate with the TBRI® team on outreach materials, scheduling, and enrollment logistics; serve as the interagency point person for TBRI®-related programming needs.
• Maintain outreach and enrollment data and tracking records to support accurate reporting.
• Represent The Jacob Center at community events, resource fairs, partner meetings, and fundraisers, in collaboration with the Development and Marketing team.
• Collaborate with the Development team to support volunteer coordination and management.

• Provide direct TBRI® coaching, strategies, and support to enrolled families and youth alongside programming staff, connecting families to resources and referrals identified through outreach.
• Help ensure families who are recruited and referred are actually connected to services, closing the loop between outreach and lived experience of care.
• Apply TBRI® principles from the Caregiver Series in all family-facing interactions.

This position is based in Larimer County, with regular travel to schools, partner organizations, and community sites. Expect a full-time (approximately 40 hours/week) schedule with occasional evenings and weekends for community events and family scheduling needs.

• Bachelor’s degree and 2+ years of related experience in community outreach, case management, family support, or human services.
• Strong organizational and communication skills, with comfort using data entry and tracking systems.
• Comfort building relationships with a wide range of partners — from caseworkers and caregivers to school staff, community organizations, and donors.
• Completion of, or willingness to complete, TBRI® Caregiver Series training (required for all Jacob Center staff).
• Valid driver’s license for a minimum of 2 years, clean driving record, and reliable transportation; this role includes regional travel.
• Ability to pass CBI/FBI/Trails/Colorado Courts background checks and UA drug screening,…