Grocery Clerk

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Join to apply for the Grocery Clerk role at Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we serve customers in over 115 stores across Colorado and Wyoming. As part of the Kroger family, we are committed to diversity, innovation, and creating positive experiences for our customers and communities. We value our associates and offer numerous benefits to support their well-being and growth.

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through programs like Employee Assistance and Goldman Sachs Ayco.
• Associate discounts on various products and services.
• Up to $21,000 in tuition reimbursement.
• Opportunities for career growth and training.

For more details, visit our Benefits Page.

About The Team

We prioritize our associates' well-being through benefits, community involvement, and career development. Join us to be part of a diverse, inclusive, and supportive environment where you can thrive.

• Entry level

• Part-time

• Management and Manufacturing

• Retail

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