Assistant Manager; Colorado

Lens Crafters - Assistant Manager (Colorado)

Location: Fort Collins, CO

Job Type: Full‑time

Seniority Level: Mid‑Senior level

Pay Range: $21.96 - $32.73 per hour

In this role you will act as a leader in the absence of or in support of the Store Manager and behave as a business owner within the marketplace and Lens Crafters organization, representing Lens Crafters as the premier destination for all vision needs in the community and delivering key performance metrics.

• Delivers quality and improvement to meet or exceed all key performance indicators (KPIs).
  • Comp Sales, % Sales to Plan;
    Conversion & Customer Count;
    Comp Growth;
    Increased Traffic;
    Store Operating Profitability;
    Continuity of Care;
    Exam Growth & Retention Goals;
    Net Promoter Score;
    Current year objectives.
• Demonstrates understanding of retail business and ability to translate knowledge to superior sales and business results.
• Supports store manager in diagnosing the business and leverages synergies of Retail, Lab & Doctor to drive positive results.
• Supports store business plans to maximize sales & profit, leveraging strengths and addressing opportunities for recovery.
• Partners with store manager to lead a team through strong knowledge & skills.
• Provides training & guidance to team members.
• Delivers clear & constructive feedback in a timely manner.
• Informs store manager of any situations requiring development or disciplinary action of others.
• Supports recruiting, helps select high‑caliber team, and creates talent pipeline.
• Follows guidelines to optimally staff the store.
• Shows great pride in store appearance & executes visual directives.
• Strives to maintain positive working relationships with doctors.
• Adheres to and ensures compliance of team with Company policies & procedures; meets or exceeds all goals.
• Anticipates problems before they occur; explores underlying reasons and root cause; strives for long‑term solutions.
• Performs & understands administrative duties.
• Maintains a safe working environment for all.
• Works a flexible schedule, including nights & weekends.

• High school graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high level of selling skills.
• Proven ability to problem‑solve.

• College degree or equivalent.
• Previous experience in a leadership position within retail & customer service industry.
• Knowledge of basic optics.
• Knowledge of current store merchandise.
• State licensure (if applicable) &/or ABO Certification in non‑licensed states.
• Brand Final Inspector Certification.
• Brand Quality, Fitting & Adjusting Program.

Competitive bonus and/or commission plan, health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 (provide your name, job r, and contact information so that we may follow up in a timely manner) or email HRC