Information Technology Service Manager

Who We Are:

With three campuses along Colorado’s Front Range, FRCC is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.

Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek.

One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.

The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.

At FRCC, employees and leaders bring our values to life through their actions. We collaborate across roles and campuses, seek and value diverse perspectives, follow through on our commitments, and turn thoughtful ideas into meaningful improvements which are measured for success. We take pride in our work, support one another, and make decisions that advance student success, equity, and excellence. We seek people who will actively contribute to this culture and demonstrate these commitments every day.

Title: Information Technology Services Manager

Position Type: Professional Tech Full time

College: Front Range Community College

Division: Operations

Department: FRCC Information Technology Services

Campus: Larimer Campus

Location:Fort Collins

Salary Range:$63,393 - $66,563 annually

Job Summary:

In support of organizational excellence and creating an excellent student experience, the IT Manager is considered the local IT campus authority providing oversight and leadership in the delivery of technical solutions and support to the local campus as well as the entire FRCC community.

This position has the opportunity to occasionally work remotely, but does require a strong on-campus presence and ability to travel to all three FRCC campuses as needed.

Please note:

You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer.

Duties & Responsibilities:

Leadership & Supervision

Motivate, manage and lead a team while promoting a professional work atmosphere.

• Recruit, lead, coach and manage the client services team, including performance management of full-time and part-time staff.
• Recruit and manage student employees.
• Promote continuous learning; identify training needs and provide opportunities for staff to enhance their skills and knowledge.
• Conduct performance reviews, set goals, and address any issues within the team.
• Promote a culture of teamwork, respect, inclusiveness, growth, and professionalism within the department, in which all employees feel safe and positioned for success.
• Maintain a safe, professional, clean, productive, pleasant, and comfortable work environment.
• Prioritize workload for team members when needed.
• Allocate resources effectively to meet client needs and project requirements.

Operations Management

Serving as the local campus IT authority, maintain a productive and…