Telephone​/Radio Operator

• High School Diploma or GED Certificate.
• 1 - 2 Years of experience in Clerical Work.
• 1 - 2 Years of experience in Communications Systems.
• 1 - 2 Years of experience in Customer Relations.
• Experience in operating Radio Console and Multi-Line Telephone System.
• Valid Driver's License required (subject to motor vehicle record review)

• Monitors and communicates by voice transmission radio traffic on a system wide basis and maintains a radio log for all activities.
• Answers telephones, routes callers, takes messages and provides routine information to clients or customers.
• Greets all customers promptly and courteously.
• Greets callers, ascertains name and firm represented and notifies appropriate employee of visitor arrival; maintains records of arrival and departures of visitors.
• Acts as a liaison between customers and the Authority.
• Maintains log of telephone activities such as time, destination and names of individual callers.
• Records time of departure, destination, cargo and expected time of return.
• Assigns job orders on trouble calls to field personnel.
• Keeps record of telephone calls received.
• Maintains appropriate telephone records, reviews telephone bills.
• Communicates directly with customers and others regarding service.
• Maintains log for all switching activities.
• Performs other related duties as assigned or requested.

Navajo Preference

Navajo Veteran Preference

This institution is an equal opportunity provider and employer.