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Service Desk Analyst — Campus IT Support & Helpdesk

Job in Fort Dodge, Webster County, Iowa, 50501, USA
Listing for: Solutions Management Group
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below
A customer service company is seeking a Service Desk Analyst in Fort Dodge, Iowa. This position involves providing first-level technical support via phone, remote, and email for Iowa Central Community College staff and faculty. Candidates should have 2+ years in a call center environment and an associate degree in computer science or related field. Benefits include health insurance, retirement plans, and paid time off, ensuring a supportive work environment.
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