Coordinator - Enrollment and Degree Verification

Position: Coordinator - Enrollment and Degree Verification - 999695
We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

Primary

Purpose:

Coordinates and processes student enrollment, degree verification, and academic certification to ensure accurate reporting, regulatory compliance, and timely service to students and external partners. Maintains Student Module data integrity and provides administrative and customer service support for registration, commencement, and related academic processes.

Job Category:
Non-Exempt

Hiring Range: $18.00 per hour/$35,100.00 annually

Pay Basis:
Hourly

Subject to Grant Funding? No

Essential Job Functions:

1. Coordinates the National Student Clearinghouse (NSC) and Nova Southeastern University's electronic enrollment and degree certification process.

2. Processes incoming loan deferments and student correspondence, ensuring timely communication and proper document routing.

3. Facilitates degree verification requests from prospective employers, and state licensing agencies and other third parties to ensure efficient document processing and delivery.

4. Responds to inquiries and resolve issues requiring knowledge of university policies, procedures and regulations, providing accurate and timely resolution.

5. Coordinates registration, enrollment, and completion documentation for third-party requestors and government agencies.

6. Assist with pre-commencement preparations and commencement exercises, ensuring quality customer service and smooth event execution.

7. Provides support to the One-Stop Shop (OSS), including student registration assistance and processing transcript requests.

8. Assists with the academic eligibility review for the NCAA Division II athlete certification in compliance with institutional and NCAA requirements.

9. Performs other duties as assigned.

Job Requirements:

Required Knowledge, Skills, & Abilities:
Knowledge:

1. Clerical - Proficient knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

2. Customer and Personal Service - Thorough knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.

3. English Language - Thorough knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

4. Advanced knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint).

Skills:

1. Service Orientation - Proficient in actively looking for ways to help people.

2. Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.

3. Time Management - Proficient skills in managing one's own time and the time of others.

4. Writing - Proficient skills in communicating effectively in writing as appropriate for the needs of the audience.

5. Speaking - Proficient skills in talking to others to convey information effectively.

6. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

7. Reading Comprehension - Proficient understanding of written sentences and paragraphs in work-related documents.

Abilities:

1. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

2. Oral Comprehension & Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand.

3. Selective Attention - The ability to concentrate on a task over a period of time without being distracted.

4. Detail Oriented - The ability to pay attention to details, understand underlying cause/effect relationships, and account for those details and relationships.

5. Confidentiality - The ability to maintain confidential information.

6. Ability to multitask.

Physical Requirements and

Working Conditions:

1. Speech Recognition - Must be able to identify and understand the speech of another person.

2. Speech Clarity - Must be able to speak clearly so others can understand you.

3. Near Vision - Must be…