Admission Services Representative - UG

We are excited that you are considering joining Nova Southwestern University!

Nova Southwestern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southwestern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southwestern University.

Supports enrollment objectives by providing superior customer service to prospective students from point of inquiry through enrollment, resulting in enhanced student engagement and retention.

Non-Exempt

$16.00 per hour/$31,200.00 annually

Hourly

No

• 1. Provides assistance in completing application and enrollment documents.
• 2. Reviews student applications by analyzing credentials, computing GPAs, reviewing support documents such as transcripts, and preparing application packages for admissions decisions.
• 3. Collaborates with admissions colleagues, academic advisers, financial aid officers, and residential life personnel to create an effective yield team and ensure a smooth transition from inquiry to enrolled student status.
• 4. Participates in promotional activities, including educational fairs, career days, open houses, or special events to present programs to prospective students.
• 5. Inputs status of significant admission decisions into database.
• 6. Maintains student data integrity and confidentiality.
• 7. Sorts or classifies information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
• 8. Compiles, sorts and verifies the accuracy of data before it is entered.
• 9. Compares data with source documents, or re-enters data in verification format to detect errors.
• 10. Stores completed documents in appropriate locations.
• 11. Inputs data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval.
• 12. Locates and corrects data entry errors, or reports them to supervisors.
• 13. Answers questions about records or files.
• 14. Keeps records of materials filed or removed, using logbooks or computers and generate computerized reports.
• 15. Answers telephones, directs calls, and takes messages.
• 16. Greets persons entering establishment, determines nature and purpose of visit, and directs or escorts them to specific destinations.
• 17. Provides information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• 18. Collects, sorts, distributes, or prepares mail, messages, or courier deliveries.
• 19. Orders and dispenses supplies.
• 20. Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• 21. Uses computers for various applications, such as database management or word processing.
• 22. Performs administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers.
• 23. Completes special projects as assigned.
• 24. Performs other duties as assigned or required.

Knowledge:

• 1. Basic knowledge of MS Office Suite (Outlook, Word and Excel).
• 2. Clerical
  - Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
• 3. Customer and Personal Service
  - Working knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
• 4. English Language
  - Working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills:

• 1. Speaking
  - Basic skills in talking to others to convey information effectively.
• 2. Service Orientation
  - Basic skills in actively looking for ways to help people.
• 3. Social Perceptiveness
  - Basic skills in being aware of others' reactions and…