Business Process Specialist, Surety

Employer Industry: Business Insurance and Consulting

• Salary up to $111,200
• Performance-based incentives available
• Generous time off, including personal and volunteering days
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

• Collaborate with the Business Process Leader to design and implement standardized workflows across the organization
• Support the configuration of the agency management system and document all processes and procedures
• Redesign and implement best-in‑class business processes, workflows, and data standards
• Create client deliverables and lead training efforts on new processes
  
  Maintain procedures and business process artifacts for ongoing reference and training

• Minimum 3‑5 years of experience in a designated line of business
• Understanding of the insurance brokerage business
• Proven critical thinking, analytical, and problem‑solving skills
• Experience in process improvement to enhance workflow efficiency and quality
• Ability to work effectively within cross‑functional teams

• Experience working with an agency management system
• Demonstrated commitment to achieving sustainable results
• Ability to challenge the status quo and make process improvement recommendations

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