Government Operations Consultant

GOVERNMENT OPERATIONS CONSULTANT I -  1

Date:
Sep 23, 2025

The State Personnel System is an E-Verify employer.

The Government Operations Consultant I is a professional position specializing in providing individual or group employment services, human resources services, and program management assistance in a One-Stop Center or office.

The Government Operations Consultant I is a member of the Florida Commerce team with Career Source Broward.

You will assist in helping Floridians obtain wage benefits for qualified individuals who are out of work and provide human resource and program assistance.

FL Commerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request.

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FL Commerce's available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

Greater Fort Lauderdale encompasses Broward County and is a principal city of the Miami metropolitan area.

• State Group Insurance coverage options
• Retirement plan options, including employer contributions
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program
• Flexible Spending Accounts
• Tuition Fee Waivers

• Provide individualized or group specialized counseling services to targeted groups using standardized techniques.
• Assist in the dissemination of policies from the state and the local agency
• Assist in providing information and documents as appropriate for employment-related services as required.
• Assist in providing monitoring and technical assistance to program staff and assist in implementing new programs.
• Assist in monitoring services through the compilation of data into reports.
• Assist in the development of weekly, monthly, quarterly, and annual reports.
• Complete human resource and programmatic forms, documents, and reports.
• Assist in preparing reports and training materials related to program implementation and services.
• Perform related work as required.

• Knowledge of the principles and techniques of effective communication and the ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
• Knowledge and advanced skills in Microsoft Word, Excel, and Outlook.
• Ability to use standardized methods of data collection and analysis; record, collect, evaluate, and analyze data.
• Ability to understand and apply applicable rules, regulations, policies, and procedures relating to human resource, operational, and management activities.
• Ability to organize data into a logical format for presentation in reports, documents, and other written materials.
• Possess and provide excellent customer service.
• Establish and maintain effective working relationships with others.
• Apply applicable rules, regulations, policies, and procedures.
• Work independently by planning, organizing, and coordinating work assignments.
• Ability to make presentations in group or individual settings.

As a condition of pre-employment eligibility, a Level 2 security background screening is required.

• Proficient in all Microsoft Office applications and possess extensive Word and Excel skills
• A degree in human resources, business, education or a related field, experience in office administration, or other related business services.
• Ability to analyze data, draw valid conclusions, and problem solve.
• Demonstrate strong oral and written communication skills as the position requires significant report writing and public speaking responsibilities.
• Registered in Employ Florida.

• A Bachelor’s Degree from an accredited college or university and 2 years of experience in program management, human resources, business, or a related field.
• Experience in sales, marketing, interviewing, counseling, job placement, aptitude testing and assessments, job development, or job analysis may substitute on a year-for-year basis for the preferred college education.
• Possess the ability to utilize state workforce development databases and possess the ability to utilize the Internet to conduct research and obtain data.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.