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Guest Services Lead - Elevate Guest Experiences

Job in Fort Lauderdale, Broward County, Florida, 33336, USA
Listing for: Sonesta International Hotels
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, English Customer Service, Event Management & Planning
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 19000 - 28000 USD Yearly USD 19000.00 28000.00 YEAR
Job Description & How to Apply Below

Sonesta International Hotels in Fort Lauderdale seeks a Lead Guest Services Agent to drive front desk operations and guest relations. You will serve as the primary contact for front desk systems and guest inquiries, ensuring seamless check-in, information delivery, and issue resolution.

The role requires at least 1 year of hotel or retail customer service, fluency in English, and strong communication skills.

We are looking to fill the Guest Services Lead - Elevate Guest Experiences position at Sonesta International Hotels in Fort Lauderdale, FL, United States.

All applications are reviewed carefully by our team.

The position is based in Fort Lauderdale, FL, United States.

This opportunity is part of our work in Other.

The advertised compensation is 19.000 - 28.000.

We aim to respond to suitable candidates as soon as possible.

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