Front Desk Associate
Listed on 2026-01-12
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Entertainment & Gaming
Customer Service Rep
Bring your dog to work? That's right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business‑minded individual that will be the first point of contact as a Front Desk Coordinator. This person should love dogs – and, upon successful completion of training, you can even bring YOUR dog to work with you!
What a bonus!
- Always bring your dog to work day!
- Education in basic dog obedience and training
- Fun, dynamic team culture with more than 60 locations
- Career progression based on performance
- Additional certification programs available
- Competitive wages with flexibility in scheduling
- Learn key skills related to customer service, teamwork, or even sales!
- Data entry
- Creating Pet Parent Charts
- Greeting EVERYONE that walks in or out of Dogtopia!
- Understanding Dogtopia's retail items
- Understanding our Dogtopia‑isms
The rules by which we, as Dogtopians live
- We LOVE life unconditionally like a dog.
- We STAY loyal to our pack.
- We CHASE the absolute highest standards of safety.
- We PLAY to our fullest potential.
- We TREAT every day like It's the Most Exciting Day Ever!
- Maintain and update cleaning schedule, along with holding ourselves and the team accountable to the Dogtopia's safety and cleaning standards.
- Inventory management of cleaning, dog, and First Aid supplies.
- Dismiss dogs proactively with ongoing behavior issues and monitor action plans to retain those with minor issues.
- Maintains a neat and organized Front Desk team and area at all times.
- Sets the example for the team on the 3 Ss (smile, story and satisfaction) and holds accountable to internal and external customer service standards.
- Answers phones, e‑mails, and questions from pet parents.
- Strives for high customer review ratings!
- Enjoy your team! Grow your team! And PLAY to your fullest potential.
As the Front Desk Coordinator you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand:
Job Types: Full‑time, Part‑time
Ability to commute/relocate.
Work Location:
In person
Front Desk Associate
• Fort Lauderdale, FL, United States
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