More jobs:
Interactive Brokers | Bilingual Trade Issues; Spanish/English Fluent
Job in
Fort Lauderdale, Broward County, Florida, 33336, USA
Listed on 2025-11-27
Listing for:
BestForexBonus.com
Full Time
position Listed on 2025-11-27
Job specializations:
-
Finance & Banking
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Overview
Resolve routine and complex client service issues thoroughly and expeditiously, utilizing sound judgment and an emphasis on courtesy. Client inquiries typically encompass a broad array of themes, including:
Responsibilities- Operability of IBKR Trader Workstation, Web Trader and Mobile Trader execution platforms, including trading modules and analytical tools.
- Cash deposit and withdrawal activity, position transfers, and account administrative functions.
- Product availability and attributes;
Exchange, clearing and depository functions;
Order types and routing logic;
Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions. - Margin calculations, Commission structure, interest, and fee.
- Coordinate activities with other local and international Client Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues.
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