Patient Care Coordinator

Join to apply for the Patient Care Coordinator role at Holy Cross Health

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Join to apply for the Patient Care Coordinator role at Holy Cross Health

Full-Time position with Holy Cross Medical Group working Monday - Friday 8:00am – 5:00pm with excellent benefits starting your first day of employment!

Patient Care Coordinator has many roles in their position. They ensure smooth patient flow throughout the day while multitasking and taking initiative. They interview patients prior to or on the first office visit to verify demographic and financial information, while working within HCMG/hospital policies and procedures.

• Demonstrates the ability to obtain information and interpret information in terms of the patient's needs.
• Confirms with patient any changes in address, phone number or insurance information.
• Verifies validity and coverage of insurance.
• Obtains HMO/PPO authorizations, if applicable.
• Enters all changes in the IDX System and documents any information regarding the account or patient information on the comment screen/sticky notes.

• Education:
  
  High school diploma or equivalent is required.
• Experience:
  
  Minimum of 1 year experience in medical office setting and knowledge of CPT and ICD9 codes and health care insurance preferred. Good interpersonal skills for effective communication with patients, staff and visitors are necessary.
• Must possess the ability to comply with Trinity Health policies and procedures. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

• Requires long periods of sitting at the front desk answering phones and checking in patients.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

• Entry level

• Full-time