Patient Coordinator

2 days ago Be among the first 25 applicants

• Do you have experience in a fast pace medical setting?
• Do you excel in customer service?
• Are you ready for some FUN?

If you answered "YES" to these questions, then the Patient Care Coordinator at MRI Scan & Imaging Center might be the perfect position for you.

At MRI Scan & Imaging Center, our only focus is our patients. Our vision is to help more patients receive state‑of‑the‑art imaging that is delivered by highly skilled and caring professionals.

We operate with the highest standards of ethics and integrity to surpass the expectations of our patients and physicians.

We strive to be the Best to Place to Work in South Florida and believe that our team members are our most valuable asset. We promote a collaborative environment which values the unique perspective of every team member and challenges them to perform at their personal best to drive their rewarding career growth.

The Patient Care Coordinator position involves entering patient data, patient scheduling and payment collection in an EMR system. Candidates must project a warm, enthusiastic and friendly demeanor with patient and team member interactions. Candidates should be comfortable explaining health insurance benefits, answering phones, scheduling and multitasking.

• Greet and direct patients and visitors.
• Answer telephone and respond to inquiry or direct caller to appropriate personnel.
• Schedule appointments and enter appointment dates and times into scheduling system.
• Record when appointments have been filled or rescheduled.
• Track referral sources and convert referrals into appointments.
• Register new patients with the office by collecting and inputting information into system and updating existing client info as needed.
• Contact patients’ insurance company for verification of insurance benefits and to understand requirements needed for covered scans.
• Receive payments for services provided.
• Perform other miscellaneous administrative tasks as directed.

• Ability to proactively and independently handle complex scheduling to maximize productivity.
• Experience and comfort with utilizing a variety of computer applications including, but not limited to, Email, Excel and patient scheduling system.
• Ability to multitask between incoming phone calls, assisting patients in the lobby and making outgoing phone calls to insurance companies to verify insurance benefits.
• Ability to maintain a calm and friendly demeanor with patients, insurance companies and co‑workers.

• High School diploma or equivalent is required.
• Two years previous customer service, medical or general office experience preferred.

More than 50% of the time:

• Sit, stand, walk.
• Repetitive movement of hands, arms and legs.
• See, speak and hear to be able to communicate with patients.

Less than 50% of the time:

• Stoop, kneel or crawl.
• Climb and balance.

Job Type: Full-time

Pay: $18.00 to $20.00 per hour

Expected hours: 40 per week

• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• M-F; 8 hour shift

MRI Scan & Imaging Center and its affiliates are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Entry level

Full-time

Health Care Provider