Driver, Guest Services, Hospitality ​/ Hotel ​/ Catering

Overview

Conrad Fort Lauderdale Beach is looking for a Bellperson to join the Front Office Team. This luxurious oceanfront retreat offers a world of style, service, and connection with globally inspired architecture and design. The hotel has 290 rooms with an expansive pool terrace with private cabanas, a 6th floor fitness center, a tranquil boutique Spa, over 10,000 square feet of meeting space, and 5 food and beverage outlets (restaurant, poolside grill, cocktail lounge, marketplace, and in-room dining).

Shift: Various must be available to weekdays, weekends, and holidays.

Want to learn more? Hotel Website, Instagram, Facebook

As a Bellperson you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner
• Organize and store luggage as needed according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries, and/or pulls; attend the main lobby and front door as needed
• Drive property-designated vehicles to and from guest destinations such as guest rooms or local airport as needed
• Assist in the maintenance, appearance, and functionality of equipment

What are we looking for?

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

The Benefits Hilton is proud to have an award-winning workplace culture. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through Daily Pay
• Medical Insurance Coverage for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education:
  Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)