Overnight Valet​/Luggage Attendant

As an Overnight Valet/Luggage Attendant
, you will be responsible for assisting guests as the first point of contact and providing superior guest service by parking and retrieving vehicles.

We are looking for someone to work part-time with availability on Friday and Saturday, subject to change based on scheduling needs.

• Greet guests upon arrival and departure with a warm and professional demeanor.
• Assist guests with loading and unloading luggage from vehicles.
• Transport luggage to and from guest rooms efficiently and safely.
• Tag, store, and retrieve luggage in the luggage room as needed.
• Provide directions, hotel information, and respond to guest inquiries.
• Coordinate with front desk and bell staff to ensure timely service.
• Maintain cleanliness and organization of the bell desk and storage areas.
• Handle guest requests such as arranging transportation or delivering packages.
• Report any lost or damaged luggage to the appropriate department.
• Uphold hotel policies, procedures, and safety standards at all times.
• Must have a valid Driver's License and be 21 years of age
• Park and retrieve vehicles while providing great customer service
• Open and close car doors while assisting with luggage or other belongings
• Direct traffic in the parking area as needed and assist guests in entering and leaving the parking lot
• Collect and accurately label keys belonging to guests to ensure their proper return
• Organize and file paperwork regarding guests' vehicles and daily transactions

• Knowledge of local roads and routes to area attractions and points of interest
• Having a proper, valid Driver's License and a clean driving record Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service
• Previous experience in hospitality or customer service is a plus.
• Excellent communication and interpersonal skills.
• Ability to lift and carry heavy luggage (up to 50 lbs) and stand for extended periods.
• Professional appearance and demeanor.
• Flexibility to work various shifts, including weekends and holidays.
• Knowledge of local attractions and services is a bonus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

How We Thank You For All You Bring To The Team

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection…