Product Manager

We are seeking a dynamic and customer-centric Product Manager to lead the Manage Booking experience within our digital travel ecosystem. This role focuses on enhancing the post-booking journey, including itinerary modifications, upgrades, cancellations, and ancillary services.

• Total: 9-10+ yrs., Relevant exp. 4–5+ Years in Product Management
• Background in travel/hospitality, preferably airline or cruise sectors or retail/e-commerce exp.
• Knowledge of booking engines/reservation.

Fort Lauderdale, FL (Hybrid – 3 days onsite in a week)

• Own the roadmap and execution of Manage Booking features.
• Collaborate with design, engineering, QA, and analytics teams.
• Translate user and business needs into detailed user stories and acceptance criteria.
• Drive KPIs such as self-service adoption, modification success rate, and NPS.
• Ensure alignment with compliance, loyalty, and customer service teams.
• Background in travel/hospitality, preferably airline or cruise sectors or retail/e-commerce exp.
• Knowledge of booking engines/reservation.

• Seniority level:
  Director
• Employment type:
  
  Contract
• Job function:
  Information Technology
• Industries: IT Services and IT Consulting, Airlines and Aviation, and Software Development

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.