Project Manager, Ecommerce, IT Project Manager

Vaimo is a full-service digital experience agency that helps brands and businesses grow by uniting commerce, content, data, and insights into seamless, engaging, and beautifully designed customer experiences.

With 16+ years of experience and offices across the Nordics, EMEA, and North America
, we combine strategy, design, and technology to create digital experiences that drive measurable results. Our teams work across B2C, B2B, and D2C — from redefining global lifestyle brands to transforming complex enterprise ecosystems.

What unites our work is a simple belief:
Experience is Everything.

We design and build digital experiences that connect people and brands — seamlessly, meaningfully, and for impact.

We’re looking for a US-based Project Manager who is both client-facing and very hands‑on
: someone who can manage relationships, budgets, and delivery and work directly with backlogs, team rituals, and tools. You’ll act as project manager, delivery lead, light product owner, and scrum master
, working closely with EU-based teams.

• Own US client projects end‑to‑end – from kickoff to delivery – building strong, trusted relationships.
• Translate client goals and contracts into clear scope, plans, and measurable outcomes
  .
• Manage backlogs and roadmaps
  : prioritise, refine, and keep a steady flow of ready work.
• Run team rituals (daily stand‑ups, planning, refinement, demos, retros) and keep delivery moving.
• Track project health, budget, risks, change requests and decisions
  ; forecast ETC and act early if timelines or margins are at risk.
• Control scope, write‑offs, and commercial impact in collaboration with Account Management and Finance.
• Use Jira + Confluence + Google Docs (or similar) task management and collaboration tools to drive work, keep boards accurate, and document decisions.
• Provide clear status reports and steering updates and ensure governance, roles, and escalation paths are in place.

• Happy clients and strong NPS / feedback
  .
• Profitable, predictable projects with controlled write‑offs.
• Green project health metrics and high‑quality PM deliverables.

Must-haves:

• 5+ years managing digital projects, ideally in an agency / consultancy or eCommerce setting.
• Proven delivery of software / digital commerce projects (e.g. Adobe Commerce/Magento, Shopify, commerce tools, Salesforce Commerce, Big Commerce, or similar).
  • Hands‑on experience with:
    • Backlog and roadmap management
    • Writing user stories and acceptance criteria
    • Running agile rituals
    • Using Jira (or similar) and Confluence
• Comfortable leading tough client conversations and making decisions on the spot.
• Experience working with distributed teams across time zones (US + EU).
• Strong communicator with C-level, product, and technical stakeholders; proven team leadership and commercial awareness.

Nice-to-haves

• PMP, PRINCE2, PMI-ACP, CSM, PSM, SAFe or similar.
• Degree in business, management, information systems, or similar.
• Experience in
  product ownership or CRO/analytics for eCommerce.

• A variety of small and large digital commerce projects for well‑known brands.
• A chance to shape how we deliver for US clients with strong EU‑team support.
• Flexible, modern working environment with work‑life balance
  .
• Competitive salary, benefits
  , and access to AI tools
  , Google Workspace, Slack, Jira, and Confluence.

If you love digital commerce, enjoy being in the weeds and in the boardroom
, and want real ownership instead of just running status meetings, we’d love to hear from you.