Project Manager, IT and Systems - Americas

Salary:
Commensurate with skills and experience

Reports to:

SVP Systems & Organizational Change, Americas

Location:

to be agreed.

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time critical logistics services at over 350 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

A structured and proactive Project Manager to support the delivery of systems and IT projects, as well as

organisational change initiatives across Americas. This role will coordinate projects, ensuring alignment, timely

execution, and structured delivery.

In addition, the Project Manager will act as the key coordination point for global initiatives driven by the Central IT

PMO, supporting their effective deployment and integration within the Americas region. This includes aligning

regional activities with global milestones, managing local dependencies, and ensuring two-way communication and

timely reporting between central and regional project teams.

The Project Manager will manage a diverse and evolving portfolio of high-impact initiatives, ensuring that

milestones are achieved, risks are managed, and stakeholders are informed and engaged.

This role is critical to enabling timely delivery, managing cross-functional dependencies, and ensuring stakeholders

are informed and engaged. The ideal candidate will be proactive in driving action, not just tracking it - someone

who builds strong relationships, creates accountability, and keeps momentum across all layers of the organization.

Main Accountabilities

Project Planning & Coordination

Develop and maintain structured project plans, timelines, and milestone trackers across the Americas

Organisational Change, Systems, and IT Portfolio.

Coordinate the effective regional execution of global initiatives, working closely with the Central IT PMO to ensure

alignment of governance, deliverables, timelines, and resource planning.

Manage interdependencies across projects, functions, and regions - escalating blockers or conflicts early.

Apply structured thinking to organize complex project scopes into clearly defined and manageable phases.

Project Monitoring, Reporting & Communication

Track progress against milestones, deliverables, and timelines across multiple concurrent initiatives.

Produce clear, structured weekly and monthly project updates, ensuring leadership has an accurate and actionable

view of status, risks, and next steps.

Maintain robust project documentation, including RAID logs (Risks, Assumptions, Issues, Dependencies), decision

trackers, and lessons learned.

Consolidate input from multiple project streams (e.g. systems, IT infrastructure, change initiatives) into concise,

decision-ready summaries for senior stakeholders.

Stakeholder Engagement

Facilitate project meetings, working groups, and steering committees with internal and external stakeholders across

Europe and central/global teams.

Prepare professional and structured meeting materials: agendas, slide decks, minutes, and action logs.

Drive people to action by following up assertively, building rapport, and ensuring commitments are delivered - not

just requested.

Be an activator, not just a coordinator - using influence, clarity, and persistence to keep people aligned and

projects moving forward

Act as a bridge between strategy and execution, ensuring stakeholders remain informed, aligned, and engaged

throughout the project lifecycle.

Portfolio Oversight & Integration

Maintain a consolidated portfolio view across all active projects from the Organizational Change, Systems, and IT

domains.

Identify portfolio-level risks, dependencies, and resource constraints, and propose mitigations or reprioritisations

where necessary.

Standardise project tracking and reporting practices across the Europe region, in alignment with global PMO

frameworks where applicable.

Ensure that European project needs, constraints, and timelines are clearly represented in global programme

forums.

Collaboration with Technical & Design Teams

Work closely with the Business Process Owners, System Owners and…