ERP Functional Analyst; NetSuite

Resolve Marine is looking for an ERP Functional Analyst to be the go-to Net Suite expert for our business users. You will own the functional side of Oracle Net Suite and its connected systems, with a focus on Project Management and Project Accounting, the backbone of how we run and bill work across our global operations.

This is a hands‑on role reporting to the Senior Manager, ERP Systems. You will gather requirements from high‑level problem statements, configure solutions, support users day‑to‑day, and drive continuous improvement. You will also help shape how we use AI inside Net Suite, including our adoption of Claude. You will work semi‑independently and partner closely with our Net Suite technical lead and external implementation partners.

• Serve as the functional subject‑matter expert for Net Suite, with a focus on Project Management and Project Accounting, including Charge-Based Billing and invoicing.
• Help develop business use cases and implementation plans for the Net Suite AI strategy, including Claude adoption.
• Act as the primary point of contact for business users on Net Suite questions, process changes and enhancement requests.
• Work with cross‑functional teams to gather, define and document business and functional requirements, often starting from a high‑level problem statement.
• Test, validate and deploy changes under established change‑management and quality practices to minimize disruption to users.
• Analyze current processes across Net Suite, UKG and custom applications, and design improvements that raise productivity, efficiency and data quality.
• Use Celigo Cloud Extend to streamline current and future processes and increase transparency.
• Own the functional design of Net Suite enhancements, and build no‑code solutions yourself: workflows, saved searches, custom records and fields, forms, reports and dashboards.
• Partner with the Net Suite technical lead and external partners on solutions that need Suite Script or other development, owning the functional design and test plans.
• Receive, triage, and resolve user‑submitted system tickets related to Net Suite and connected systems, providing timely troubleshooting, root‑cause analysis, and clear communication to end users.
• Support adjacent finance processes, including revenue recognition, general ledger, purchasing, payables and receivables.

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field; equivalent work experience may be substituted.
• 3 to 5years of hands‑on experience as Net Suite functional business analyst.
• Experience support Net Suite Project Management, Project Accounting (including Charge Based Billing /Invoicing). Experience with Revenue Recognition. Knowledge Net Suite AI features or enabling Claude / Net Suite is a plus.
• Demonstrated ability to build and maintain saved searches, reports and dashboards.
• Ability to communicate concepts clearly and translate business needs into functional requirements. Work closely with Net Suite technical lead / external partners to develop solutions, define test plans and perform unit testing.
• Understanding of common business processes such as general ledger, purchasing, payables, receivables.
• Understanding of how data moves between Net Suite and other applications, including field mapping, sync errors and data validation.
• Ability to manage multiple priorities in a fast‑paced, deadline‑driven environment. Ability to work independently but also demonstrates willingness to collaborate and knowledge share.
• Strong problem‑solving skills.
• Experience resolving user‑submitted system tickets, including troubleshooting, root‑cause analysis, and clear end‑user communication.
• Proficient computer skills inclusive of…