IT Manager

We are seeking an experienced IT Manager for a direct hire opportunity in Fort Lauderdale, FL. This role is ideal for a hands‑on IT leader who can balance day‑to‑day technology operations with long‑term IT strategy across enterprise systems, infrastructure, cybersecurity, ERP support, and global service delivery.

The IT Manager will lead a multidisciplinary IT team, manage MSP and vendor relationships, support global operations, and serve as a key interface between enterprise IT, engineering, production, operational technology, and business leadership.

• Lead daily IT operations, including ticket queue performance, prioritization, escalation, service‑level reporting, and team capability development.
• Support ERP operations post‑implementation, serving as the primary IT escalation point for ERP‑related issues, integrations, infrastructure needs, and partner coordination.
• Maintain and improve IT infrastructure across U.S. and European sites, including servers, networking, end‑user devices, critical applications, patching, backup monitoring, and disaster recovery readiness.
• Manage MSP and vendor relationships, including SLA tracking, service quality monitoring, onboarding coordination, and multi‑site support handoffs.
• Own cybersecurity execution, including endpoint security, access controls, vulnerability management, technical control documentation, and compliance alignment.
• Support IT and OT coordination, AI‑related technology oversight, and cross‑functional collaboration with engineering, controls, production, and service teams.

• Salary range: $145,000 to $170,000 per year.

• Lead enterprise IT operations across infrastructure, support, cybersecurity, ERP, vendors, and global service delivery.
• Manage ERP operational support, infrastructure readiness, integrations, issue escalation, and implementation partner coordination.
• Oversee MSP relationships, vendor performance, SLA management, and multi‑site IT support coverage.
• Drive cybersecurity controls, IT governance, lifecycle management, patching, backup monitoring, and IT/OT coordination.
• Bachelor of Science degree in IT or a related field, or equivalent education, training, and experience.
• 7+ years of progressive IT leadership experience with ownership of enterprise IT environments in manufacturing, engineering, industrial, or similar operating environments.
• 3+ years of experience managing IT teams across multiple technical disciplines.
• Experience with Power Shell or another scripting language.

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-_Know Your Rights
6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%.pdf

For temporary assignments lasting 13 weeks or longer, Apple One is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

Apple One participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resources

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment‑qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.