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IT Helpdesk Specialist II; MSP Multi-Client Escalation

Job in Fort Lauderdale, Broward County, Florida, 33336, USA
Listing for: AVLAnet
Full Time position
Listed on 2026-11-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: IT Helpdesk Specialist II (MSP) – Multi-Client Escalation

is a client-facing MSP seeking a skilled Level 2 IT Helpdesk Specialist to resolve complex issues across multiple client environments and support end users. You will serve as escalation for Level 1, uphold high customer value, and thrive in a fast-paced, multi-client setting.

Ideal candidates have 2+ years in IT helpdesk, strong Windows/Mac OS and Microsoft 365 skills, and MSP multi-tenant experience. Travel to client sites may be required, with opportunities for advancement.

We are looking to fill the IT Helpdesk Specialist II (MSP) – Multi-Client Escalation position at AVLAnet in Fort Lauderdale, FL, United States.

We are seeking a motivated IT Helpdesk Specialist II (MSP) – Multi-Client Escalation to join AVLAnet in Fort Lauderdale, FL, United States.

Consider building your career as a IT Helpdesk Specialist II (MSP) – Multi-Client Escalation at AVLAnet.

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