Help Desk Support Engineer: Jira & GitLab
Listed on 2026-11-05
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Prescient Edge is seeking a Help Desk Support Engineer to provide technical support for JIRA and Git Lab, ensuring prompt issue resolution and user training. This role includes establishing SLA tracking with automated notifications and escalation procedures to improve ticket handling.
You will participate in quarterly reviews of ticketing and version control processes, identifying inefficiencies and suggesting improvements.
We have an opening for a Help Desk Support Engineer:
Jira & Git Lab in FL, United States within IT & Technology.
As a Help Desk Support Engineer:
Jira & Git Lab, you will play an important part at Prescient Edge in FL, United States.
We invite applications for the Help Desk Support Engineer:
Jira & Git Lab position located in FL, United States.
The following opening is for a Help Desk Support Engineer:
Jira & Git Lab with Prescient Edge.
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