Customer Service Representative

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Customer Service Representative – Property & Casualty Insurance

Location:

On-Site – Local Insurance Office

Our client is a locally rooted insurance agency seeking a licensed and experienced Customer Service Representative (CSR) to join their growing team. This role is ideal for a dependable professional with a background in Property & Casualty Insurance, who is ready to contribute immediately and help manage and service our book of business.

Key Responsibilities:

• Provide excellent service to current policyholders via phone and in person.
• Manage and maintain small business commercial accounts (typically $8K–$15K in premium).
• Process policy changes, endorsements, certificates, and renewals.
• Support producers with quoting and servicing both commercial and personal lines policies.
• Ensure compliance with underwriting guidelines and company procedures.
• Build strong client relationships and ensure timely follow-up on client needs.

Requirements:

• Active 2-20 or 4-40 insurance license in the state of Florida (or ability to obtain immediately).
• Minimum of 1–2 years of insurance agency experience – personal or commercial lines.
• Solid understanding of Property & Casualty Insurance with the ability to handle service needs independently.
• Strong communication and phone skills are essential.
• Must be comfortable working on-site and engaging directly with clients.

Preferred Qualifications:

• Experience in commercial insurance, especially small business accounts.
• Familiarity with property/office policies.

• Mid-Senior level

• Full-time

• Customer Service

• Law Practice

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Fort Lauderdale, FL $18.00-$21.00 2 weeks ago