Commercial Parts Pro Store

Position: Commercial Parts Pro  Store 9933

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role has the ability to source from numerous places including special order, FDO, second source, etc.

The role has the ability to direct the drivers to ensure timely and accurate delivery. Position is full time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day-to-day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Ase P2 certified or Ase ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Effective communication, listening and problem solving skills

Essential

Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the commercial account manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

A minimum of 3 years of prior automotive parts experience preferred

Proven sales ability with past experience in fulfillment of customer transactions

Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals

Education

High school diploma or general education degree (GED)

Certificates, Licenses, Registrations

ASE Certification Preferred, but not required

Physical Demands

Employee must be able to walk or stand; frequent lifting up to 50 pounds; occasionally 100 pounds; close vision, distance vision, color vision, depth perception required.

Work Environment

Working inside and occasionally outside; exposed to weather conditions while performing tasks such as installing batteries and wiper blades; occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration; noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail

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