Miami Diaper Bank Deputy Director

Miami Diaper Bank is a 501(c)(3) nonprofit organization dedicated to supporting low-income and homeless families facing diaper need throughout South Florida. Because major government assistance programs do not cover diapers, many caregivers struggle to provide enough clean diapers to keep their children healthy and comfortable. Miami Diaper Bank helps close this “diaper gap” by distributing free diapers and baby essentials to local nonprofits, community organizations, and shelters serving families in need.

Founded in 2013, the organization has grown through the support of generous donors and over 50 community partners, including Chapman Partnership, The Lotus House, and Ronald McDonald House. The team is committed to improving the lives of under-resourced babies and families through reliable, compassionate service and collaboration.

This is a
new position
and the organization's second-in-command. The Deputy Director works to run day-to-day operations so the organization can grow its reach without losing its care for families. They will report directly to the Executive Director.

You will turn our new operations plan into daily practice. You will lead the team's weekly rhythm, own the data and reports every grant and board meeting depends on, use client and partner survey data to improve our programs, run purchasing, and lead our disaster response. You are equally comfortable in a spreadsheet, on a warehouse floor, in a board meeting, and talking with a parent who has run out of diapers.

• Supervise the Program Manager, Volunteer Coordinator and Resource Coordinator, and oversee the Client Outreach Coordinator and part-time Resource Coordinator through their leads.
• Run the Monday staff huddle, monthly 1:1s with direct reports and the monthly full-team meeting; meet with the Executive Director every two weeks.
• Assign flexible support hours across the team each week, and serve as the Executive Director's backup.
• Approve routine requests delegated by the Executive Director, including spending under $1,000, partner capacity and special event requests.
• Build the annual distribution calendar with the Program Manager and keep the shared calendar and event timelines accurate.
• Keep the staff task list and all standard operating procedures current, with a full review every June; schedule quarterly cross-training so every role has a trained backup.

• Own the organization's donation and distribution tracking sheet. Each role enters its own numbers in real time; you consolidate them by month-end.
• Deliver the monthly report to the Executive Director by the 10th, the quarterly report by the 15th after quarter end, the yearly report by January 31, and board reports as requested.
• Track each grant's outcomes and targets, and gather the data for grant reports.
• Enter major in-kind gifts (over $2,500) in the donor database, spot‑check donation receipts, draft the National Diaper Bank Network annual survey and support the annual audit.

• Lead program design and adjustments across our four distribution programs — CORE partner distribution, Mobile Diaper Pantry, Emergency Pop-ups and FL-DDDRP — plus special distribution events with internal and external partners.
• Review every direct program and major event at least twice a year using client survey data, feedback and program trends, and decide on design changes.
• Analyze the annual partner survey with the Program Manager by January 15, and client surveys with the Client Outreach Coordinator.
• Choose new pop-up sites and mobile pantry zip codes with the Program Manager, using client data.