Leeward Market Barista

Leeward Market Barista

Requisition : | # of Openings: 1 | Category:
Retail

Job Location s:
Fort Lauderdale Hotel, US-FL-Fort Lauderdale. The Omni Fort Lauderdale is a 29‑story hotel located at 1850 Eisenhower Blvd, connected directly to the Broward County Convention Center and adjacent to Port Everglades cruise terminal. It boasts 801 guest rooms and suites, multiple restaurants, a rooftop bar, a pool, spa, and fitness center, along with more than 120,000 square feet of indoor and outdoor meeting and event space.

The hotel will open in Fall 2025.

Job Description:

The Omni Ft. Lauderdale Hotel offers an array of guest services and hospitality experience. As a Leeward Market Barista, you will provide quick, efficient, and professional coffee house service, maintain cleanliness and inventory, and ensure guest satisfaction.

• Prepare and serve food and beverage offerings within a coffee house setting.
• Communicate effectively with guests and associates.
• Represent Omni standards when handling guest complaints and issues.
• Remain professional in all situations.
• Work effectively in stressful, high‑pressure situations.
• Understand and follow proper uniform and grooming standards.
• Maintain lobby public areas.
• Assist with monthly inventory, if necessary.
• Keep a clean work space throughout the shift.
• Follow proper procedures for tendering transactions.
• Maintain a cash bank and adhere to cash handling procedures.
• Ensure accuracy of guest room numbers for room charges.
• Collaborate with other departments to ensure guest needs are satisfied.
• Adhere to proper food handling procedures.
• Possess knowledge of equipment use and safety procedures.
• Follow all policies regarding employee purchases and discount standards.
• Follow proper procedures for logs, receipts, and returns.
• Process credit card and check transactions correctly.
• Ensure each beverage is consistently prepared and served to Omni standards.
• Proactively seek ways to improve the guest experience.

• Minimum 1‑year customer service experience in food/beverage and/or retail environment.
• Previous coffee house and/or hotel experience preferred.
• Cash handling and customer service experience required.
• Clear and pleasant verbal and written English communication skills with guests, management, and coworkers.
• Ability to accurately and efficiently input information into MICROS.
• Handle stressful situations while maintaining a calm and welcoming demeanor.
• Work cohesively with coworkers within and outside the department.
• Prioritize, organize, and follow up on guest requests in a fast‑paced environment.
• Become familiar with all products and methods including coffee, espresso, specialty drinks, and retail items.
• Physical ability to move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
• Stand, walk, or sit for extended periods during a work shift.
• Perform repetitive motions with consistent use of hands and arms.

• Desktop computer (Opera, Micros terminal, Microsoft Office), printer, telephone, copier, fax machine, scanner.
• Coffee maker/urn, toaster, microwave, beverage machines, dishware, silverware, glassware, espresso machine, Turbo Chef.
• Cleaning supplies such as vacuum, mop, broom, duster, and chemicals.

Omni Hotels & Resorts is an equal opportunity employer – vets/disability. The EEO is the Law poster and its supplement are available in the following links: EEOC is the Law Poster and the OFCCP’s Pay Transparency Nondiscrimination policy statement. If you need special assistance to apply for a posted position, please send an email to applica